SPEAK WITH AN UNDERWRITER WHEN YOU WANT AND HOW YOU WANT
ASK UNDERWRITING
We value Broker feedback.
Our Broker partners wanted to speak to Underwriters, so we launched Ask Underwriting.
Ask Underwriting from Princeton Wholesale makes our team of expert Underwriters available for Brokers, so you can get reliable information when you need it.
Ask Underwriting is available 9:00AM-5:00PM EST Monday – Friday
Submissions after 4:00PM EST will be answered the next business day.
I wanted to lock my loan but needed to get a question answered first. I clicked the Ask UW feature and
“
-Shane G. | Princeton Wholesale Broker Partner
It instantly connected me with someone that knew what they were talking about.
CONNECT WITH AN UNDERWRITER
WHEN AND HOW YOU WANT:
Connect in real-time with a real Underwriter from our team after filling out a brief 3 question form about your specific loan scenario or situation.
Explain your question, loan details, and attach any relevant documentation to the online form and we'll respond typically within 1 business hour.
Email your conditions, scenarios, and questions along with relevant files to our email portal and you'll receive a response within 1 business hour.
Speak with an Underwriter over the phone by dialing 1.855.525.8000 and pressing 2. You'll be connected with an Underwriting expert. If nobody's available, we'll get back to you within 1 business hour.
SEE WHAT BROKERS HAVE BEEN ASKING
Many of our Broker Partners have been submitting great questions to Ask Underwriting every day.
Take a look at a few of our favorite submissions in Princeton Wholesale's "Ask Underwriting" and "Josh's Pick of the Week" segments.
Ask Underwriting is available 9:00AM-5:00PM EST Monday – Friday
Service Levels: When you call, we’ll answer (or call you back within 1 business hour). We’ll respond to your email within 1 business hour.
Submissions after 4:00PM EST will be answered the next business day.
If we’re not hitting this service level, let us know by emailing effortless@princetonwholesale.com.
That email goes straight to our leadership team – it gets attention.